Shipping & Return Policy

Welcome to elauraa.store. We are committed to providing a smooth shopping experience for our customers.

Shipping Policy

• All orders are processed within 1–2 business days after payment confirmation.

• Estimated delivery time is 7 business days from the date of shipment.

• Delivery times may vary depending on your location, courier service availability, weather conditions, or unforeseen circumstances.

• Once your order has been shipped, you may receive tracking information via email if available.

Return Policy

We offer a 5-day return policy from the date your order is delivered.

Eligibility for Returns

To be eligible for a return:

• The item must be returned within 5 days of delivery.

• The product must be unused, unworn, and in its original condition.

• All original tags, packaging, and accessories must be included.

• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items are not eligible for return:

• Products damaged due to misuse or improper handling.

• Customized or personalized products.

• Items marked as non-returnable at the time of purchase.

Return Process

1. Contact our support team within 5 days of receiving your order.

2. Provide your order number and reason for the return request.

3. Once your request is approved, return instructions will be provided.

4. After the returned item is received and inspected, an eligible refund or replacement will be processed.

Customer Support

If you have any questions regarding shipping, returns, or your order, please contact us:

Email: elauraastore@gmail.com

We are dedicated to providing excellent customer service and will respond to your inquiries as soon as possible.

Thank you for shopping with elauraa.store.